Testing!

haha

hi
Simpson : 我的梦，在远方... says:
nope

jothi has been added to the conversation.

Rina says:
Can I have the MSN address of jothi's?
Simpson : 我的梦，在远方... says:
we can discuss it first
Simpson : 我的梦，在远方... says:
jothi_john_philip@hotmail.com
Rina says:
ok, I've done some.
Simpson : 我的梦，在远方... says:
cool
Simpson : 我的梦，在远方... says:
by the way, if you wish to post something, you can leave comment on e2bmbisd.blog.co.uk
Rina says:
Sure. Can I just put it here, then you can paste it in the file you made this afternoon?
Simpson : 我的梦，在远方... says:
the forum doesn't support paste
Simpson : 我的梦，在远方... says:
files
Simpson : 我的梦，在远方... says:
you can send it to me, and I will keep a record
Rina says:
2.1 Customer satisfactory:

Quality, Price, Supply in time, Design variety, attractive advertisements

2.2 Cost determination:

Raw material price, staff salary, cost of material delivery, amount of inventory, interest rate

Rina says:
Those are what I can image by now
Simpson : 我的梦，在远方... says:
let me see
Simpson : 我的梦，在远方... says:
i think we need to think about more detailed things about what is the difference between us and competitors
jothi says:
hi
Simpson : 我的梦，在远方... says:
for 2.1, can be we offer customized design, wide range of product
Simpson : 我的梦，在远方... says:
or we can say, after deploying the new IT system, we will supply in time with low price
Simpson : 我的梦，在远方... says:
just grabed some of your point, and say it in a different way
Rina says:
Hi jothi. Yes, but it is only for high-level costomers, isn't it?
Simpson : 我的梦，在远方... says:
yeah, so we still need to think about it
Rina says:
Yes.modify them more detailed.
jothi says:
In the decription about JC Lights ....the article mentions some points on where it failed to keep the customer satisfied ..we can look at those and turn it around
Rina says:
OK.
jothi says:
The article mentions - poor service because of problems with paper based systems
jothi says:
so ..we can mention that our intention is to differentiate our product by offering better customer service
Simpson : 我的梦，在远方... says:
yes, the problem is particularly in the 2 premium product lines
jothi says:
to our high income customers
jothi says:
yeah
jothi says:
Rina ..do u know snow's msn id ?
Rina says:
Yes,
Simpson : 我的梦，在远方... says:
and the 2 volume product line are facing problems with lead time, and cost
jothi says:
give it to me ..letme add her.
Rina says:
OK, wait for a moment
Rina says:
snowfly1031@yahoo.com.cn
jothi says:
ok thx ..

jothi says:
yes David ..so we can mention about reducing lead time and cost
Rina says:
It seems we need to make customer order on line
jothi says:
to improve our differentiation
Simpson : 我的梦，在远方... says:
yes, so let's think about how to say it
Rina says:
So that we won't miss high-level customers
jothi says:
yes ..we can say that we will differentiate by using the internet (websites) that allow customers to custom design the lamp of their choice
Simpson : 我的梦，在远方... says:
and with the help of IT system, we will provide low cost product in short leadtime
jothi says:
actually ..we don't have to mention how we do it for this question
Rina says:
good, and allow the customers paying onlne as well
jothi says:
just what we propose to do
Simpson : 我的梦，在远方... says:
and also introduce new product more quickly
Simpson : 我的梦，在远方... says:
i see
Simpson : 我的梦，在远方... says:
so for 2.1, it can be
jothi says:
what are the things that could help differentiate our product from our customres .
Simpson : 我的梦，在远方... says:
customized design
Simpson : 我的梦，在远方... says:
let's look back to Rina's words
Simpson : 我的梦，在远方... says:
Quality, Price, Supply in time, Design variety, attractive advertisements

Simpson : 我的梦，在远方... says:
so for 2.1, is can be
jothi says:
attractive advertisments is not a product differentiator
jothi says:
but the others are good
Simpson : 我的梦，在远方... says:
yeah, just get those we need and add some
Simpson : 我的梦，在远方... says:
so we can say, the factors are:
Simpson : 我的梦，在远方... says:

Simpson : 我的梦，在远方... says:
Quality, Price, Service, Design, Leadtime

Simpson : 我的梦，在远方... says:
make sense?

You have just sent a Nudge!

Rina says:
Yes, have you add snow to the list?
jothi says:
yes ..let me add her to this conversation
Simpson : 我的梦，在远方... says:
she is not in my list

snow:assignment,assignment has been added to the conversation.

jothi says:
Simpson : 我的梦，在远方... says:
yeah, just get those we need and add some
Simpson : 我的梦，在远方... says:
so we can say, the factors are:
Simpson : 我的梦，在远方... says:
Quality, Price, Service, Design, Leadtime
jothi says:
david - u're set as 'out to lunch'
Simpson : 我的梦，在远方... says:
sorry
Rina says:
do you need to make it a bit it longer?
snow:assignment,assignment says:
?
jothi says:
I guess ..we should describe the terms
Simpson : 我的梦，在远方... says:
we can add some description of our solution to them
jothi says:
not sure ..how detailed.
Simpson : 我的梦，在远方... says:
we say, the factors are...
Simpson : 我的梦，在远方... says:
and for eachone, add one sentence or 2 to say how are we gonna improve it
Rina says:
Sure
jothi says:
david, I think that 'how we are gonna improve it' - is part of the solution that we are deriving at the end - our application port folio ..isn't it ?
Simpson : 我的梦，在远方... says:
i see, so we can just list the factors
Simpson : 我的梦，在远方... says:
factors need not to be too long, can be just few words
jothi says:
let's think ..if we can come up with some sort of description for each factors' ..like u said it need not be long.
Simpson : 我的梦，在远方... says:
Quality, Price, Service, Design, Leadtime

Simpson : 我的梦，在远方... says:
Outstanding Quality?
Simpson : 我的梦，在远方... says:
Competitive Price?
Rina says:
Ok, I just think about to make the ppt looks nice
Simpson : 我的梦，在远方... says:
xxxxxx Quality?
Simpson : 我的梦，在远方... says:
Unique and Personlized Design?
jothi says:
Customisable Design - Enable customers to easily customise the design of their choice
Simpson : 我的梦，在远方... says:
yeah, something like that
jothi says:
Quality - Top quality lamps for the low volume range of products
jothi says:
Cost - Lowest price for the high volume range of products
Simpson : 我的梦，在远方... says:
we don't need to say low volume I think
Rina says:
well done!
Simpson : 我的梦，在远方... says:
Just top quality for all rage of product
jothi says:
ok
jothi says:
but Top Quality and Lowest Price might not go together
Simpson : 我的梦，在远方... says:
reasonable price?
jothi says:
yeah sounds good
Rina says:
lower price, but not lowest
Simpson : 我的梦，在远方... says:
how about service and lead time
Simpson : 我的梦，在远方... says:
excellent service?
jothi says:
excellent service to meet customer demands 24*7
jothi says:
?
Simpson : 我的梦，在远方... says:
good
Rina says:
service for?
jothi says:
excellant service to meed customer demands quickly and efficiently
jothi says:
?
Rina says:
Is it after the sales of good?
Rina says:
Same as maintaince?
jothi says:
yeah
Rina says:
ok
jothi says:
I guess ..it would include maintenance as well - after sales support
jothi says:
or it would be answering customer queries on phone ..
Simpson : 我的梦，在远方... says:
i think service includes it, but we can add it on and consider about it later
Rina says:
or online?
jothi says:
yeah.
Rina says:
OK, just give the outline,
jothi says:
david ..are u adding these stuff to ur word doc ?
Rina says:
Doesn't need to discuss that detailed
Simpson : 我的梦，在远方... says:
yes
Simpson : 我的梦，在远方... says:
sure
jothi says:
cool.
snow:assignment,assignment says:
when we talk abt low price&high quality, shall we say "good value for money"?
jothi says:
It does sound a little generic - like a goal statement.
jothi says:
we might have to be more precise
Simpson : 我的梦，在远方... says:
ok, we still need the lead time and the price
snow:assignment,assignment says:
i c
Rina says:
good
snow:assignment,assignment says:
i think service include lead time
Rina says:
should be seperately?
Simpson : 我的梦，在远方... says:
i prefer seperately
jothi says:
lead time - Reduced fulfillment time (delivery) of products to the customers
Simpson : 我的梦，在远方... says:
lead time is more about production, service is about querie and waranty
Rina says:
yes
snow:assignment,assignment says:
not exactly
jothi says:
In article ..it is talking about 'delivery leadtimes' ..so that is why I have mentioned - Reduce fulfillment time to customers
snow:assignment,assignment says:
yes, i agree with Jothi
Simpson : 我的梦，在远方... says:
here we seperate it to emphasis the point in the article
snow:assignment,assignment says:
so , lead time belongs to excellant service
Simpson : 我的梦，在远方... says:
can we seperate it to emphasis the point in the article?
jothi says:
actually ..I think we can keep it separated in this case.
snow:assignment,assignment says: